All customers have the right to cancel their order under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations.
Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods.
To meet the cancellation deadline, please notify us via email or phone about cancelling the order before the cancellation period has expired.
If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled
In order to cancel the contract you must..... Inform us of your intent to return the goods within seven working days of the date that the goods are delivered and must return them at your expense in the condition that they were supplied, complete and in 'as new' condition e.g if you have opened the box to examine the product you must have done so without damaging or marking the product or packaging in any way. (A charge may be made to bring the item back to as new condition). Goods should be returned with the original box, packing and all accessories. Any FREE gifts received with the product must also be returned intact. In the event that the buyer suspects the item to be faulty, a return may be arranged a refund/replacement will be offered subject to our inspection & test by our qualified engineer. The buyer must contact us first before returning the item. We are always happy to advise you if you are having any problems.
Returns are to
Manton Ind Estate